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Cloud Phone SystemUnified Communications

Bundled tools, one unified system.

When it comes to smooth experiences, Unified Communications are a no-brainer. The simplicity and ease of a cloud-based phone system that works across almost any device means the rubber can hit the road faster, whether you’re at your desk or on-the-go.

What is Unified Communications?

Unified Communications as a Service (UCaaS) brings all your business communication tools together in one easy-to-manage system.

Instead of using separate tools for phone calls, video meetings, and messaging, UCaaS combines everything into one platform. This makes it easier for your team to stay connected, no matter where they are.

How your business benefits from UCaaS.

Cost Savings

No need to invest in expensive hardware. Everything runs through the cloud.

Flexibility

It’s perfect for remote work because your team can connect from anywhere, on any device.

Improved Customer Experience

Quickly respond to customers through calls, messages, or video, all from one system.

A few of the many perks of UCaaS.

  • Mobility

    From more flexibility to reduced overhead, the advancements in mobility technology have helped businesses like yours transform their capabilities and the way they operate.

    Features

    • Mobile Apps – iOS & Android

    • Web/Softphone

    • Chat & SMS/MMS Capabilities

  • Integrations

    If you’re juggling employees, tasks, software, you need powerful tools to keep you running smoothly. Our integrations give you access to the tools you need for better communication, collaboration, and management, all within your existing workflows.

    Features

    • CRM Integrations

    • MS Teams Integration

    • Screen Pop

  • Call Management

    Our Call Management Features are like adding extra team members. With streamlined communication and enhanced call management tools, you can give your staff extra help without breaking the bank.

    Features

    • Call Queue Setting

    • Auto Attendant

    • Reporting & Analytics

  • Get more from UCaaS.

    These other great products can enhance your UCaaS experience and make your business run even better.

    Go to Products

  • Contact Center

    For additional cloud-based power, our Contact Center services enable better reporting so you can manage your customer interactions across channels.

    Learn More

  • Integrations

    More tools in the box means you get more bang for your buck with additional powerful integrations you can use anywhere.

    Learn More

  • POTS Line Replacement

    Not ready for Unified Communications, but looking to take a step forward? We can help replace POTS Lines, whether you’re looking to unify your communications or not.

    Learn More

  • Connectivity Solutions

    Maintain fast internet connections and keep your business running smoothly with reliable and secure network management tools.

    Learn More

  • Managed Services

    We offer our clients the expertise needed to keep cloud-based phone system running smoothly, keeping you connected seamlessly.

    Learn More
Go to Products

Who gets the most from Unified Communications.

  • Enterprise

    Large companies can use UCaaS to streamline communication across multiple departments.

    Features

    • MS Teams and CRM Integrations

    • Reporting & Analytics

    • Call Queue Routing

  • Small Business

    UCaaS helps small businesses manage customer calls and internal communication without the need for a complex phone system.

    Features

    • Auto Attendant

    • Mobile App & Softphone

    • Chat & SMS/MMS Capabilities

  • Midsize Business

    UCaaS helps growing businesses stay nimble with services that represent your business professionally, and have a better view into what matters most.

    Features

    • Softphone & Mobile App

    • Auto Attendant

    • Reporting & Analytics

    • Call Center

  • Customer Service Teams

    Use UCaaS to respond quickly to customer inquiries, with everything in one place.

    Features

    • Call Queue Settings

    • Listen, Whisper, & Barge

    • Sentiment & Trend Analysis

  • Remote/Hybrid Teams

    UCaaS keeps teams connected, whether they’re working from home, on the road, or in the office.

    Features

    • Answering Rules

    • Presence Status

    • CRM Integrations

Hear how UCaaS came through for one of our clients.

Kind words from happy customers.

A happy client always calls back! Check out these testimonials from customers who keep choosing Statewide.

"We have been Statewide Communications for several years, and their customer service is unparalleled. Their staff know me well and remember key features of my account without my prompting each time I call. They are friendly [...]"

Leigh Pfeil Goodman

Practice Manager, Westhampton Family Psychologists, P.C.

"Statewide provides excellent prompt service on all requests we have. They were key in bringing our IP Phone system into the SCI/Statewide network in a short timeframe. The support team keeps all of our employees connected i [...]"

Casey O'Hara

Treasurer, O'Hara Corporation

"Our experience with Statewide Communications has been nothing short of fantastic. Having a reliable phone system, that has all the features we need, sounds great, and is mobile capable is of the utmost importance to our com [...]"

Dan Hawkins

Owner, Music Masters

"Statewide is a knowledgeable and friendly business partner they do not sell you, they get to know your business and find solution that bring business value."

Mike Barbagallo

IT Director, Subaru of Wakefield

"We are an obstetrical practice so we could not close during the height of COVID – Statewide had our nursing triage and scheduling staff set up with remote phones within a week – extremely helpful during a stressful time [...]"

Lisa Zajac

Practice Manager, New England OB-GYN

Ready for seamless communications, anywhere?

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