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More horsepower for Enterprise business.

With all the features an Enterprise-level businesses requires, and the depth of expertise to help you setup, integrate, manage, or even create custom solutions tailored to your needs, Statewide has you covered.

Stay ahead of the curve.

We understand enterprise businesses need reliability to keep the ship sailing, custom features for varied needs, future-proof technology that doesn’t up-end workflows every time there’s a new innovation, and robust security options to match the size and scale of critical infrastructure.

That’s why Statewide goes above and beyond for enterprise businesses to meet you where you are at, and give you the next-gen communication solutions that keep you on top.

How Enterprise Businesses benefit.

Here’s how some of our most impactful features translate to tangible benefits for your enterprise business.

  • Enterprise-Grade Reliability

    Geo-redundant architecture, QoS, and disaster recovery deliver consistent uptime for mission-critical operations—keeping communications online when it matters most.

  • Security & Compliance

    Encryption, access controls, and audit readiness help protect sensitive data and support regulatory requirements across complex, multi-site environments.

  • Seamless Integrations

    Connect Microsoft Teams, CRM, and line-of-business apps to streamline workflows and reduce swivel-chair tasks using open APIs and vetted connectors.

  • Scalability & Flexibility

    Add users, sites, and capabilities without re-platforming. Support hybrid work, seasonal spikes, and M&A transitions while maintaining predictable performance.

  • Expert Service Delivery & Optimization

    From discovery through rollout and continuous optimization, our architects and project managers align stakeholders, control risk, and deliver on time and on budget.

Powerful features to match your needs.

  • Unified Communications

    Enterprise businesses enjoy all the benefits that Statewide’s features have to offer: like unbeatable reliability and white-glove customer service.

    Features

    • WebRTC

    • Video Conferencing

    • Microsoft Teams Integration

    • CRM Integration (Click-to-dial, Screen pop-ups)

    • Chat & SMS/MMS

    • Presence

  • Call Management

    Optimize call handling, improve efficiency, and enhance the experience of your customers and callers with dynamic call management features.

    Features

    • Auto-Attendant

    • Hotdesking

    • Call Park & Retrieve

    • Attendant Console

    • Multi-Language IVR

    • Timeframes

  • Security

    Rest easier knowing your organization’s sensitive data and critical communications are secure.

    Features

    • SRTP Audio Encryption

    • Transport Layer Security (TLS)

    • Portal Security (Secure Passwords, Forced Password Reset, reCAPTCHA)

    • Dial & Call Limits

    • Authorization Codes

    • Dictionary Attack Prevention

  • Call Center

    Enhance the experience of your customers with advanced call handling features and get real-time insight into call center performance.

    Features

    • Omni-Channel Engagement

    • Call Queue Routing

    • Monitoring (Listen In, Barge, Whisper)

    • Call Queue Thresholds

    • Agent Settings

    • Real-Time & Historical Reports

  • User Features

    Empower employees at scale by giving them flexible, customizable communication tools that facilitate efficiency, precise workflows, and professionality.

    Features

    • Answering Rules (DND, Call Forwarding, Screening)

    • Voicemail & Voicemail to Email Transcription

    • Call Recording with AI Summary and Call Transcription

    • Simultaneous & Delayed Ring

    • Localization (Time Zones, Language Preferences)

    • Conferencing

See how a business like yours reached success with Statewide.

  • Additional products for enterprise business.

    Here are a few specific products that make a robust, efficient, comprehensive communication system for enterprise businesses.

    Go to Products

  • Contact Center Solutions

    A CCaaS platform helps businesses manage their team’s customer interactions across different channels. It’s a cloud-based solution that doesn’t need the hardware of a traditional contact center.

    Learn More

  • Managed Services

    Managed Service models provide customers/clients with the ability to outsource certain business aspects, like IT department needs, to an outside company, unburdening themselves of the need for in-house teams, expertise, or maintenance.

    Learn More

  • Integrations

    Our Integrations specialists help you create frictionless connectivity and data exchange from app to app. Streamline workflows, improve efficiency, and enhance overall productivity by eliminating manual data entry and enabling real-time information sharing.

    Learn More

  • Connectivity

    Large-scale organizations need seamless service, which is why we offer connectivity solutions designed around stable, reliable internet and network connections, so whether you’re making a call or accessing cloud-based applications, you’re covered.

    Learn More
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Kind words from happy customers.

A happy client always calls back! Check out these testimonials from customers who keep choosing Statewide.

"We have been Statewide Communications for several years, and their customer service is unparalleled. Their staff know me well and remember key features of my account without my prompting each time I call. They are friendly [...]"

Leigh Pfeil Goodman

Practice Manager, Westhampton Family Psychologists, P.C.

"Statewide provides excellent prompt service on all requests we have. They were key in bringing our IP Phone system into the SCI/Statewide network in a short timeframe. The support team keeps all of our employees connected i [...]"

Casey O'Hara

Treasurer, O'Hara Corporation

"Our experience with Statewide Communications has been nothing short of fantastic. Having a reliable phone system, that has all the features we need, sounds great, and is mobile capable is of the utmost importance to our com [...]"

Dan Hawkins

Owner, Music Masters

"Statewide is a knowledgeable and friendly business partner they do not sell you, they get to know your business and find solution that bring business value."

Mike Barbagallo

IT Director, Subaru of Wakefield

"We are an obstetrical practice so we could not close during the height of COVID – Statewide had our nursing triage and scheduling staff set up with remote phones within a week – extremely helpful during a stressful time [...]"

Lisa Zajac

Practice Manager, New England OB-GYN

Stay ahead of the competition.

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