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Small businesses need larger than life solutions.

Statewide supports small businesses by providing flexible, feature-rich communication tools that streamline workflows, enhance collaboration, and drive growth.

Keep up without the upkeep.

Small businesses can face the same communications challenges as larger businesses, which is why Statewide offers flexible communication solutions for growing businesses, along with affordable tools with fast setup times and user-friendly interfaces.

With Statewide, enjoy mobile-friendly tools, more efficiency, reliable service, and tools that stretch further so you don’t have to worry about expensive upgrades.

 

How Small Businesses benefit.

Here’s how some of our most impactful features translate to tangible benefits for your small business.

  • Predictable Monthly Costs

    Transparent pricing keeps budgets stable and removes surprise fees. Scale services up or down as needs change without re-platforming or hidden add-ons.

  • Easy Setup & Onboarding

    We configure call flows, numbers, and devices so you’re live fast with minimal disruption. Guided training helps your team adopt quickly and use features that actually matter.

  • Professional Image, Day One

    Auto-attendants, custom greetings, and smart routing present a polished, always-on presence—so a lean team can look and sound enterprise-ready from the first call.

  • Local, Responsive Support

    Get direct access to engineers who know your environment. We resolve issues quickly and provide proactive guidance before small hiccups become business interruptions.

  • Work From Anywhere

    Call, message, and meet on desktop or mobile with secure access from any location. Keep your team reachable and productive without tying people to a desk.

Powerful features make instant impacts.

  • Connect with Customers on Their Terms

    With mobile apps, never miss a call and respond to inquiries quickly from anywhere. SMS/MMS lets you text customers reminders, updates and promotions. Click-to-Dial enables calls directly from CRM with a single click. WebRTC lets customers connect with you through video calls right from your website, improving accessibility and customer service.

    Features

    • Mobile Apps – iOS & Android

    • SMS/MMS

    • Click-to-Dial

    • WebRTC

  • Boost Team Collaboration

    Hold virtual meetings with your team or clients, no matter where they are located with video conferencing features for small businesses. Chat instantly with colleagues, share files, and collaborate in real time with Team Chat. Where applicable, Microsoft Teams/Cisco Webex integrate seamlessly with your phone system for a unified communications experience.

    Features

    • Video Conferencing

    • Team Chat

    • Microsoft Teams/Cisco Webex Integration

  • Present a Professional Image

    Greet callers with an Auto Attendant that offers a professional welcome message, and routes them to where they need to go. Custom Hold Music helps create an intentional, positive impression with personalized music or messages. Manage calls efficiently and ensure callers are always connected to the right person with Call Park, Retrieve, and Transfer features.

    Features

    • Auto Attendant

    • Custom Music on Hold

    • Call Park, Retrieve, Transfer

  • Work Smarter, Not Harder

    Answering Rules let you set up custom flows around forwarding calls, sending calls to voicemail, or playing specific messages based on time of day or caller ID. Simultaneous Ring helps you never miss a call by routing calls to multiple devices (desk, mobile, softphone, etc.) Voicemail to email helps you access and manage email easily by receiving them directly in your inbox.

    Features

    • Answering Rules

    • Simultaneous Ring

    • Voicemail to Email

  • Safeguard Your Business

    Protect your phone system with strong passwords and security messages with our Secure Passwords and Logins features. Protect your business from fraud with Call Limits and Dial Permissions that let you control phone usage and prevent unauthorized calls. Encryption features make sure business calls remain confidential and secure.

    Features

    • Secure Passwords and Login

    • Call Limits and Dial Permissions

    • Encrypted Calls

See how a business like yours reached success with Statewide.

  • Additional products for your small business.

    Here are a few specific products that make a robust, efficient, comprehensive communication system for small businesses.

    Go to Products

  • Contact Center Solutions

    Small businesses can benefit from cloud-based systems that can manage customer interactions across different channels without needing the hardware of a traditional contact center.

    Learn More

  • Connectivity

    Growing businesses need seamless service, which is why we offer Connectivity solutions designed around stable, reliable internet and network connections, so whether you’re making a call or accessing cloud-based applications, you’re covered.

    Learn More

  • Managed Services

    Managed Service models provide clients with the ability to outsource certain communications tasks and feature administration, unburdening themselves of the need for in-house teams, expertise, or maintenance.

    Learn More

  • SIP Trunking

    SIP Trunking can connect small businesses’ traditional phone systems to the internet, giving you added communications features that innovate and elevate customer service capabilities.

    Learn More
Go to Products

Kind words from happy customers.

A happy client always calls back! Check out these testimonials from customers who keep choosing Statewide.

"We have been Statewide Communications for several years, and their customer service is unparalleled. Their staff know me well and remember key features of my account without my prompting each time I call. They are friendly [...]"

Leigh Pfeil Goodman

Practice Manager, Westhampton Family Psychologists, P.C.

"Statewide provides excellent prompt service on all requests we have. They were key in bringing our IP Phone system into the SCI/Statewide network in a short timeframe. The support team keeps all of our employees connected i [...]"

Casey O'Hara

Treasurer, O'Hara Corporation

"Our experience with Statewide Communications has been nothing short of fantastic. Having a reliable phone system, that has all the features we need, sounds great, and is mobile capable is of the utmost importance to our com [...]"

Dan Hawkins

Owner, Music Masters

"Statewide is a knowledgeable and friendly business partner they do not sell you, they get to know your business and find solution that bring business value."

Mike Barbagallo

IT Director, Subaru of Wakefield

"We are an obstetrical practice so we could not close during the height of COVID – Statewide had our nursing triage and scheduling staff set up with remote phones within a week – extremely helpful during a stressful time [...]"

Lisa Zajac

Practice Manager, New England OB-GYN

Let’s help your small business stay mighty.

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