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SolutionsMidsize Business

Flexible tools, midsize needs.

Statewide works with midsized businesses to make scalable, feature-rich solutions that help drive growth.

An eye for midsize businesses.

Midsize companies face modern communication challenges that evolve at the pace of business. New platforms and new technologies can mean disparate communication systems, inefficient workflows, and rising costs.

At Statewide, we tailor our solutions with your needs in mind; providing enterprise-grade technology that helps unify communications and enhance collaboration, and flexible features that scale easily, from high-tech application integration to flexible deployment options.

 

 

How Midsize Businesses benefit.

Here’s how some of our most impactful features translate to tangible benefits for your midsize business.

  • Enhanced Collaboration

    Improve teamwork and productivity with unified communication tools that bring together calling, messaging, video conferencing, and file sharing in one platform.

  • Streamlined Workflows

    Integrate your communication system with your CRM, ERP, and other business applications to automate tasks and improve efficiency.

  • Scalable Solutions

    Easily add users and features as your business grows, ensuring your communication system can handle your evolving needs.

  • Cost Optimization

    Reduce communication costs with flexible plans and eliminate the need for expensive on-premises hardware.

  • Improved Customer Experience

    Provide seamless and responsive customer service across multiple channels, enhancing satisfaction and loyalty.

Powerful products for mighty midsize businesses.

  • UCaaS (Unified Communications as a Service)

    Mobile apps keep employees connected anywhere, video conferencing facilitates effective meetings with remote teams and clients, and powerful integrations connect your communication system with CRM, ERP, and other critical business applications for streamlined workflows.

    Features

    • Mobile Apps – iOS & Android

    • Video Conferencing

    • Integrations

  • Call Management

    Auto-attendant features create a professional first impression and efficiently route calls. Call queues manage high call volumes and ensure no customer is left waiting. Call analytics helps you gain insight into call patterns to optimize handling processes.

    Features

    • Auto-Attendant

    • Call Queues

    • Call Analytics

  • Collaboration Tools

    Features like Team Chat enable instant communication and quick decision-making. File sharing features help you collaborate and send documents securely. Presence lets colleagues see each other’s availability for improved communication efficiency.

    Features

    • Team Chat

    • File Sharing

    • Presence

  • Security

    Encryption features protect sensitive data and ensure secure communication. Access controls help you manage permissions and safeguard your system. Recovery features ensure business continuity with robust backup and recovery options.

    Features

    • Encryption

    • Access Controls

    • Recovery

  • Additional products for your midsize business.

    Here are a few specific products that make a robust, efficient, comprehensive communication system for midsize businesses.

    Go to Products

  • Contact Center Solutions

    Optimize customer interactions and improve service levels with advanced call center features.

    Learn More

  • Managed Services

    Offload communication management and ensure your voice networks run smoothly with expert support.

    Learn More

  • Connectivity Services

    Enhance network performance and reliability with robust solutions tailored to keep your business connected.

    Learn More
Go to Products

See how a business like yours reached success with Statewide.

Kind words from happy customers.

A happy client always calls back! Check out these testimonials from customers who keep choosing Statewide.

"We have been Statewide Communications for several years, and their customer service is unparalleled. Their staff know me well and remember key features of my account without my prompting each time I call. They are friendly [...]"

Leigh Pfeil Goodman

Practice Manager, Westhampton Family Psychologists, P.C.

"Statewide provides excellent prompt service on all requests we have. They were key in bringing our IP Phone system into the SCI/Statewide network in a short timeframe. The support team keeps all of our employees connected i [...]"

Casey O'Hara

Treasurer, O'Hara Corporation

"Our experience with Statewide Communications has been nothing short of fantastic. Having a reliable phone system, that has all the features we need, sounds great, and is mobile capable is of the utmost importance to our com [...]"

Dan Hawkins

Owner, Music Masters

"Statewide is a knowledgeable and friendly business partner they do not sell you, they get to know your business and find solution that bring business value."

Mike Barbagallo

IT Director, Subaru of Wakefield

"We are an obstetrical practice so we could not close during the height of COVID – Statewide had our nursing triage and scheduling staff set up with remote phones within a week – extremely helpful during a stressful time [...]"

Lisa Zajac

Practice Manager, New England OB-GYN

Big or small, we’ve got a solution for you.

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